Our services include:
- Destination marketing
- In-market representation
- Out-Sourced MICE Desk – we take your calls and convert your business for groups and conferencing
- Out-Sourced BDM – proactive sales including researching, investigating past and lost business and handing it over to the business to manage
- Implementation of CRM and Training – Small Business ZOHO or Sales Force Lite is recommended- for larger business Delphi FDC , or Sales and Catering is recommended
- Building your clientele for your restaurant, venue, hotel, association or membership.
- Giving your managers the skills to manage their reactive and proactive team members
- Mystery shopping including face to face sales calls, sites and proposal checks
- Well being and health of your website
- Increasing loyalty and thus visitation, buying cycle or share of wallet from current clientele.
- Tailor-made customer service training that delivers revenue and loyalty
- Authentic leadership training
- Coaching or mentoring of leaders and team members
- Development of strategic sales and marketing plans
- Increasing inquiries through improving your social media and online presence
- Improving your conversions via sales training and implementation of business efficiencies
- Creating events and partnerships where you are placed in intimate surroundings with your target market
- Recruitment of quality sales and marketing staff
- Maximising the tools in the existing business: expertise in various CRM Systems, Revenue Systems, Event and Restaurant booking systems and utilisation of third party sites for booking or recommendation